Refund & Cancellation Policy

Last updated: 06 September 2026

This policy explains how refunds and cancellations are handled for payments made to Arun Enterprises through the Driver Mitra app and this website.

Daily rent & scheme payments

Payments made toward daily rent and dues are for services already provided or due, and are generally non-refundable once successfully processed, except where a payment was charged in error (for example, a duplicate charge).

Onboarding (₹50,000) & the Drive to Own agreement

Refund eligibility for the ₹50,000 onboarding amount and any other scheme payments is governed by the written agreement you sign at our office. Please review that agreement before making a payment; it sets out the conditions, if any, under which amounts may be refunded or adjusted.

Payment charged in error

If you believe you were charged incorrectly or twice, contact us within 7 days of the transaction with the payment reference. Verified erroneous charges are refunded to the original payment method, typically within 5–7 business days after verification. Refund timelines to your bank are determined by Razorpay and your bank.

How to request

Raise a request through your fleet office or write to arunenterprises64@gmail.com with your name, mobile number, and the payment reference. See Contact Us.

Because the Drive to Own scheme involves a signed agreement, the specific refund terms for scheme payments are those in your agreement. Speak to our team at the office for anything not covered here.